Terms of Use

Effective Date: 3rd April, 2025

ACCEPTANCE OF TERMS

Welcome to Stoneconcept ("we," "us," or "our"). By accessing and using our website [Your Website URL] (the "Site") and any services offered through the Site, you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use our Site.

USE OF THE SITE

Eligibility: You must be at least 18 years old to use our Site and services.
Account Creation: If you create an account, you are responsible for maintaining the confidentiality of your account information.
Permitted Use: You may use the Site for personal, non-commercial purposes, such as browsing our products, requesting quotes, and placing orders.
Prohibited Use: You agree not to:
- Use the Site for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to our systems.
- Transmit any viruses or malicious code.
- Interfere with the operation of the Site.
- Use automated systems (bots, spiders, etc.) to access the site.
- Infringe upon our intellectual property rights.
- Post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful content.

PRODUCT INFORMATION AND ORDERS

Product Descriptions: We make every effort to provide accurate product descriptions and images. However, variations in color, texture, and dimensions may occur due to the natural nature of marble.
Pricing: Prices are subject to change without notice. We are not responsible for typographical errors.
Orders: Your order constitutes an offer to purchase our products. We reserve the right to accept or reject your order.
Payment: Payment must be received before we process your order. We use secure payment processors.
Delivery: Delivery times are estimates and may vary. We are not responsible for delays caused by third-party carriers.
Installation: If installation services are provided, you agree to prepare your space according to our specifications.
Custom Orders: Custom orders for countertops are non-refundable after the fabrication process begins.

INTELLECTUAL PROPERTY

Ownership: All content on the Site, including text, images, logos, and designs, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
Use Restrictions: You may not reproduce, distribute, or modify any content from the Site without our express written permission.

USER-GENERATED CONTENT

Responsibility: If you post any content on the Site (e.g., reviews, comments), you are solely responsible for that content.
License: You grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, and distribute your content.
Moderation: We reserve the right to remove any content that violates these Terms.

DISCLAIMER OF WARRANTIES

"As Is" Basis: The Site and its content are provided "as is" and "as available" without any warranties, express or implied.
No Guarantees: We do not guarantee that the Site will be error-free or uninterrupted.
Marble Variability: Due to the natural characteristics of marble, we do not guarantee exact matches to samples or images.

LIMITATION OF LIABILITY

Exclusion of Damages: We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or our products.
Maximum Liability: Our maximum liability to you for any claim arising from your use of the Site or our products will not exceed the amount you paid for the product or service in question.

INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Site or your violation of these Terms.

GOVERNING LAW

These Terms will be governed by and construed in accordance with the laws of [Your Jurisdiction].

DISPUTE RESOLUTION

Any disputes arising from these Terms will be resolved through [Arbitration/Mediation/Court Jurisdiction].

CHANGES TO THESE TERMS

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Your Company Name]
[Your Address]
[Your Contact Email]
[Your Phone Number]

Important Notes:

Clearly define the scope of your services and products.
Address issues related to product warranties and returns.
Specify payment and shipping terms.
Outline your intellectual property rights.
Include a dispute resolution clause.
Always have a legal professional review your terms of use.